IDS Borjomi Tbilisi – Dynamics AX Implementation and Upgrade

Food & Beverage (Mineral Water Sales and Distribution)

Challenge:

As a key entity within one of the largest producers of natural mineral waters, IDS Borjomi Tbilisi required a robust ERP system to manage its extensive operations, from inventory and sales to complex financial processes. Over time, there was a need to enhance existing capabilities, particularly in mobile sales, advanced inventory tracking, and complex sales logistics.

Solution:

Proxima Systems undertook a two-step project for IDS Borjomi Tbilisi: an initial Microsoft Dynamics AX 2009 implementation in 2011, followed by a significant upgrade and re-implementation of Dynamics AX in 2019. This multi-phase approach ensured a continuously evolving and optimized ERP solution tailored to IDS Borjomi's growing needs.

Key Project Phases & Outcomes:

First Step (2011) - Dynamics AX 2009 Implementation:This initial phase rapidly established the foundational ERP modules, providingimmediate improvements in core business processes.

Second Step (2019) - Dynamics AX Upgrade/Implementation:This comprehensive upgrade and re-implementation significantly enhancedfunctionality and integrated advanced features:

  • Advanced     Mobile Sales: Implemented a sophisticated mobile sales application     fully integrated with Dynamics AX, supporting both online and offline     operations for sales teams.
  • Multi-Dimensional     Inventory Management: Enabled granular inventory tracking with a     multi-dimensional storage structure (Sites, Warehouses, Locations) and     item batch number level control for precise visibility.
  • Sales     Shipment and Loads Management: Optimized transportation logistics by     managing sales shipments and loads based on criteria like truck capacities     and delivery routes.
  • Complex     Pricing & Promotions: Implemented a robust system for complex     pricing, discounts, and promotional schemes for various customer types and     groups, alongside the ability to calculate cashbacks and retro bonuses     based on individual contract terms.
  • Enhanced     Reporting: Developed advanced and detailed sales and financial     reporting capabilities for improved business insights and decision-making.

Results: The multi-phase Dynamics AX projecttransformed IDS Borjomi Tbilisi's operational landscape. From basic financialand inventory control to sophisticated mobile sales, advanced logistics, andcomplex pricing structures, the implemented solution provided an integrated,robust, and scalable platform. This enables IDS Borjomi to efficiently manageits production and distribution, maintain stringent inventory control, andadapt to dynamic market demands, reinforcing its position in the beverageindustry.

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